What are the benefits of the MyAddress.ie service?
The benefits will differ form organisation to organisation,
but the following are some of the more common benefits:
Saves money in processing and collecting change of address requests
The service saves you up to 50% on processing change of address requests whether the information comes in via the post or telephone.
Saves hassle and further costs
When a customer does not tell you about their move the costs can be considerable. Firstly there is the wasted postage in sending out statements, bills and brochures, then there are the costs in handling inbound call when the person does not receive their mailings and finally. And, finally there is the cost of resending the mailing.
Adheres to Data Protection Requirements
The MyAddress.ie service assists organisations in adhering to the requirement to keep their database up to date.
Assists Call Centre Resource Utilisation
By using MyAddress.ie, your call centre resources can be better utilised – the service will reduce change of address calls at peak time. The change of address requests available via MyAddress.ie can be processed at the quieter times.
Making sure you are not forgotten about
From research in the UK by Iammoving.com, depending on the Industry that you are involved with, up to 43% of house movers forgot to tell some of their companies about their change of address.
Customer Care
MyAddress.ie provides an invaluable service to house movers during one of their most stressful experiences. By being part of the MyAddress.ie service you are indicating to your customers that you are placing their issues first and understanding the stress that they are going through.
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